Truckstop.com introduces Broker Assistant and Carrier Hub to streamline freight broker operations

Truckstop.com, an all-in-one freight platform connecting carriers and brokers across load matching, compliance, and payments, launches two new tools designed to help brokers work faster, make smarter decisions and move more loads with greater confidence: Carrier Hub and Broker Assistant.

Carrier Hub

Carrier Hub is designed to help brokers and shippers standardize and streamline their carrier onboarding and monitoring processes, which is more important than ever in today's freight operations. The platform consolidates carrier authority, insurance, and FMCSA safety data in one place and enables ongoing monitoring. The platform’s Advanced tier delivers configurable compliance monitoring, driven by the broker’s own rules-based policy controls, helping them surface the data they want to see, sooner.

Carrier Hub helps brokers and shippers work more efficiently and with greater confidence, supporting their efforts to reduce the risk of fraud-related theft, identity theft and double-brokering. Its private network access gives brokers visibility to capacity not available on public boards, as well as intelligent carrier profiles, Carrier Performance Reporting (CPR) ratings, Certificate of Insurance (COI) data, DOT data monitoring and more.

As carrier selection draws closer scrutiny following the Supreme Court’s decision in Montgomery v. Caribe Transport II, LLC, having reliable, current carrier information is more important than ever. Carrier Hub helps support this by centralizing authority, insurance and FMCSA safety data, enabling brokers to monitor carriers on an ongoing basis. With Carrier Hub, brokers and shippers get greater visibility when selecting carriers — supporting more confident decisions in an environment where the standards for carrier selection are rising.

Broker Assistant

Available as a free Chrome and Edge extension for all Truckstop Load Board Broker and Combo customers, Broker Assistant brings the platform’s most-used brokerage tools directly into the browser you already work in. Brokers can now post loads, manage them, source carriers and monitor the market, all without leaving email or flipping between tabs.

Ask Pat, the AI co-pilot built into Broker Assistant, enables brokers to type plain-English commands to post loads, find carriers or pull risk insights in seconds. Premium Truckstop tools such as Rate Insights, Risk Factors and Credit Alerts also integrate seamlessly for subscribers, giving brokers the information they need to make data-backed decisions in real time.

“Brokers make a dozen decisions before noon, without the time to second-guess a rate or dig through carrier files mid-deal,” said Scott Moscrip, CEO and founder of Truckstop.com. “With Broker Assistant and Carrier Hub, rate confidence is right where your work is happening, and you’re not relying on a carrier file you last looked at six months ago. That matters because risk is rising and margins are tightening, and a broker who has to slow down to chase information is going to lose on both fronts. Every broker wants time back in their day, to reduce friction and to make more informed decisions. Our goal is to give them what they want: speed, confidence and risk reduction.”