Stopping freight fraud in its tracks: RJ Logistics and Highway hit major milestone

RJ Logistics, a customer focused third-party logistics (3PL) provider serving North America, shares key milestones from its ongoing partnership with Highway. Together, the companies are working to prevent fraud and improve carrier sourcing and compliance through Highway’s Carrier Identity® solution. The partnership, which began in early 2023, has enabled RJ Logistics to onboard more than 10,000 verified carriers and enhance its fraud protection efforts across all operations.

Highway’s technology enables freight brokers to confirm carrier identities, detect suspicious activity, and automate compliance checks using real-time data. The partnership’s effectiveness was demonstrated when RJ Logistics was targeted in a cargo theft incident involving a high-value copper shipment. Using Highway’s VIN and trailer tracking tools, the logistics team was able to identify the carrier that picked up the load and support law enforcement in locating and recovering the shipment.

“Highway gave us the visibility to spot red flags that traditional methods missed,” said Jeff Hickson, Manager of Capacity at RJ Logistics. “We’re sourcing carriers faster, with greater confidence, and responding more effectively when issues arise.”

In the first week of using Highway’s carrier sourcing platform, RJ Logistics was able to secure a 15-load project to Calexico, California – a historically difficult lane to cover – within minutes of conducting a single search. Today, the company works with more than 800 contracted carriers and owner-operators sourced through Highway.

A recent sourcing initiative resulted in the onboarding of two new carriers for a lane that averages 25 loads per week – an effort representing more than 1,300 loads annually.

Highway’s fraud prevention tools have also contributed to operational security. In the past 60 days, the platform blocked 216 fraudulent inbound emails and flagged 170 identity theft alerts targeting carriers in RJ Logistics’ network. To date, Highway has blocked more than 900,000 fraud attempts across its customer base.

RJ Logistics plans to expand its use of Highway’s cross-border features to improve the onboarding and vetting of Mexico-based carriers.

“Carrier identity is fundamental to the trust we build with our broker partners,” said Bo Carlton, SVP of Customer Success at Highway. “RJ Logistics has been an ideal partner in that mission–proactive, tech-forward, and deeply committed to doing right by their customers.”

To learn more about the RJ Logistics and Highway partnership, visit https://rjlogistics.com.