Air Freight News

Roadrunner opens new Atlanta service center

Apr 11, 2024

Roadrunner, transportation’s greatest comeback story, announced that it opened a new Less-than-Truckload (LTL) service center in Atlanta, Georgia. The two-building, cross-docking facility has 75 doors, a complete on-site mechanical shop with three full bays and inspection lane, parking for more than 300 trailers, new electric security fencing and gate access, and renovated offices. Roadrunner, the preferred long-haul carrier partner for owner operators and teams, equipped its newest facility with showers and a lounge area for its drivers. The terminal formerly belonged to YRC (Yellow Corporation) and has gone through extensive renovation.

“Our new Atlanta service center is a true cross-docking facility, enabling us to improve the efficiency of our operations throughout our expansive network, and increase both the output and throughput of the Atlanta market,” said Tomasz Jamroz, Chief Operating Officer at Roadrunner. “It provides more doors and a larger area for us to enhance our operations, using our Smart Technology. Atlanta plays a key role in our operations and aligns with our goal of providing smart long-haul LTL with the fewest number of rehandlings possible.”

“The size and layout of the service center combined with its proximity to major highways allows us to offer our customers even better service,” said James Darendinger, Atlanta Service Center Manager. “Our Atlanta service center connects to every other region in the U.S., so it is an important piece in our Smart Network.”

This facility is the first to feature Roadrunner’s Flagship Driver Lounges, which will be similar to airport lounges, but offer amenities exclusively for Linehaul IC (Independent Contractor) drivers. Roadrunner will be opening them in Commerce, CA and Dallas later this year. Added Jamroz, “Part of the reason we were excited to secure this location was for the addition of our Flagship Driver Lounge concept. This location will benefit not only our customers, but our employees and drivers as well.”

The new location follows other enhancements to the metro-to-metro LTL carrier’s network which recently launched service into Montreal and Toronto, Canada, as well as Portland, Oregon. Earlier this year, the carrier added 135 lanes to its network, which built upon new market openings in Kansas City, Denver, Richmond, and Las Vegas. It also expanded service in Texas, Colorado, Tennessee, Florida, Alaska, Hawaii, and the Northeastern United States.

The service center is a continuation of strategic enhancements announced by Roadrunner including the creation of Guaranteed Service in select lanes, which offers shippers on-time delivery by the promised date or a full refund of charges, and 1-day service between its Southern California and Chicago locations. Their recent service expansions have bumped the carrier into the Journal of Commerce’s (JOC) Top 20 LTL Carriers List with the fourth largest revenue growth of any LTL carrier year-over-year.

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