RapidLink Repairs, a national service provider for heavy-duty fleet repairs has announced the expansion of its emergency roadside and scheduled maintenance service offerings to include power unit repairs. This new offering extends the same commitment of transparent pricing, rapid response times, and operational excellence to power unit repairs as it does to trailers and chassis, enabling fleets to manage a broader share of their maintenance and repair activity through a single partner and platform.
"Our customers kept asking us for this capability," said Jonathan Beltrán, AVP of Sales at RapidLink Repairs. "They want to work with one trusted vendor for all their roadside and on-site repair needs. We listened, enhanced our network, and now we’re delivering an expanded solution that remains true to our core value of offering consistent, transparent pricing.”
To bring this new offering to market, RapidLink Repairs has worked diligently to amend and grow its contracted network of power unit service providers. The company has strategically partnered with qualified vendors nationwide to expand its services while continuing to offer consistent quality, reliability, and cost-effectiveness.
One Solution. One Partner. Complete Reliability.
While industry consolidations have struggled to deliver the potential benefits of unifying operations under one umbrella, RapidLink Repairs was built on a centralized model from the start. Its single platform enables the company to continuously expand its service offerings for customers while leveraging existing technology, systems, and processes to deliver a seamless and consistent customer experience:
Simplified Service: all repair needs handled through one partner with a streamlined online platform
Unified Tracking & Billing: Complete visibility to your service history and invoices plus online billing all in one place
Consistent, Transparent Pricing: Locked-in labor rates with contracted vendors nationwide with no surprises or hidden fees
24/7 Live Support: Real people answering calls, tracking repairs, and keeping customers updated around the clock.
"We're not just adding a new service," Beltrán added. “We’re extending our promise of offering our customers a simple, reliable maintenance and repair solution that’s fast and fair. Our contracted labor rates are locked in, so customers know exactly what they'll pay. We believe that’s part of what makes the difference between a vendor and a trusted partner."
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