Paper Transport uses freight science to reroute shipments after Baltimore Key Bridge collapse

Top 100 for-hire truckload carrier Paper Transport (PTI), recently shared the impact of its partnership with Freight Science and its Intelligent Decision Recommendation and Automation technology. By going to market with Freight Science’s load planning optimization solutions, PTI expanded its competitive advantage, as well as won and maintained new business within the competitive dedicated shipping industry.

Freight Science’s platform was put into action two days following the collapse of Baltimore’s Key Bridge in March. Because the collapse immediately changed travel time for over 70 destinations from minutes to hours, Freight Science enabled PTI to react quickly by immediately identifying key information on all impacted and non-impacted lanes, adjusting the load planning process and resetting customer expectations.

“Our partnership with Freight Science has enabled us to develop new business models and associated services while enabling scalable operations across our customer base,” said Jared Stedl, Chief Commercial Officer for Paper Transport. “The Freight Science platform and team enabled us to quickly develop an updated dedicated service to secure more deals. Our customers are looking for a high quality service with on-time pickup and delivery. We do this better than our competition. Freight Science enables us to do this while honoring our drivers’ home time requests, leading to low driver turnover. Freight Science also enables us to drive more backhauls, allowing us to do more with less.”

Traditional load planning is resource-intensive requiring higher overhead cost and detracting from customers and drivers while often yielding suboptimal decisions, unnecessary empty miles, late deliveries, and less efficient asset utilization. Delays in decision-making due to a lack of real-time insights also hinder operational efficiency, making operational cost management a constant struggle. The Freight Science platform, employed by PTI, addresses these critical challenges, contributing to greater operational efficiency, improving collaboration with shippers, all while reducing operating costs through higher utilization and lower overhead.

With Freight Science, PTI teams can click one button to accept or reject any load, build and approve load plans for all drivers and assets, eliminating manual work while increasing profitability. It makes the process effectively touchless, a value-add when time is critical. The cloud-native platform can operate in conjunction with existing transportation management systems, enabling account managers, customer service representatives, and planners to make decisions and enable automated decisions based on ‘clean data’, reducing operational processes from hours to just minutes.

"Our platform co-exists and seamlessly integrates into existing transportation management systems, minimizing time-to-value and risk while requiring fewer technical and business resources compared to other solutions," said Matt Foster, CEO of Freight Science. "The real-time decision recommendation, automation and optimization of tender acceptance and load planning has significantly enhanced operational efficiency and profitability for many carriers. Our partnership with PTI enabled Freight Science to leverage our cutting-edge tools for data quality, real-time data collection and cleaning, machine learning, and mathematical optimization, to the dedicated fleet load planning problem, setting a new industry benchmark in logistics operations."

Freight Science is committed to providing forward-looking software solutions to help truckload carriers build scalable operations by leveraging data, analytics and intelligent decision automation and optimization.