Opendock partners with Qued to simplify carrier scheduling

Opendock, Loadsmart’s leading dock scheduling software for warehouses, has announced a strategic partnership with Qued, a scheduling integration software that closes the gap between dozens of systems and carriers’ TMS. This partnership improves the carrier-led scheduling process, making it easier for carriers to book appointments across facilities.

Opendock offers an easy-to-use scheduling solution for warehouses to manage their inbound and outbound processes better while letting carriers book online. This makes it easier for carriers to schedule online through a user-friendly interface or building automation via API. Opendock helps warehouses reduce unnecessary admin tasks, allowing their staff to focus on more valuable tasks. However, as the leading dock scheduling solution within the market, we recognize that many carriers rely on various systems to schedule appointments, most of which lack an API. Carriers face the challenge of navigating through multiple systems, which requires maintaining long lists of URLs, instructions, logins, and passwords for all their facilities. It’s inefficient and a poor experience.

The integration work by Qued addresses these challenges by allowing carriers to access and schedule appointments through their internal TMS. This integration simplifies the scheduling process for carriers and saves time for carrier operations staff. By partnering with Qued, Opendock ensures that customers benefit from a more connected, automated, and standardized approach to dock scheduling.

“We have heard from carriers loud and clear that appointment scheduling needs to be easier and more automated. We are talking to every warehouse relying on phone calls and emails to adopt Opendock and transform these archaic processes.

At Opendock, we're focused on helping warehouses move out of their manual processes to make this type of connectivity a reality. Then, we work with great partners like Qued, who solve the problems for carriers by building these integrations across multiple scheduling systems and the carriers’ TMS. The Qued team deeply understands how scheduling works, and they are making it easy for carriers to connect the dots.

With over 12 million annual appointments and 3,500 warehouses, we currently see tens of thousands of appointments booked via API every month on Opendock with partners like Qued and directly from carriers.” - Jeff Booth, Sr. Director of Product, Loadsmart

"Partnering with the Opendock team has brought great value to our carrier and 3PL customers. The ability to instantly connect to thousands of locations in their platform using their robust API set made the process easy for our team. Bringing Opendock connections directly to our customers in less than 24 hours is possible because of this partnership." - Tom Curee, President, Qued