ONE to adopt DCSA standards through GSBN to elevate the user experience of its customers 

Global Shipping Business Network (GSBN), a neutral, not-for-profit consortium enabling paperless, accessible and sustainable global trade with its data infrastructure and ecosystem of partners, has revealed it is working closely with Ocean Network Express Pte Ltd (ONE) to adopt the Digital Container Shipping Association’s (DCSA) eBL standard to accelerate its customers' adoption of eBL.

Adopting new digital solutions is often time-consuming and costly for customers, since different Carriers will typically operate within their own systems with varying processes related to their documentation. This fragmentation often leads to inefficiencies and increased complexity for customers coordinating international shipments with different Carriers.

ONE will continue its adoption of the DSCA standard, including the new standard issued in December 2024, for eBLs issued over GSBN’s infrastructure. This development allows customers to manage eBLs from multiple Carriers on a single platform and using the same identity, simplifying onboarding and significantly improving workflow efficiency.

Kosuke Wada, Executive Vice President of ONE, said, “We are committed to enriching the overall customer experience through our range of offerings and continued digitalization efforts. We envision a future of paperless international trade and are actively developing eBL solutions to provide a seamless and efficient customer experience. This focus on innovation will drive operational efficiency, strengthen collaboration with our ecosystem partners, and deliver added value to our customers.”
Bertrand Chen, CEO of GSBN, said, "As the industry adapts towards an era of increasing uncertainty, the eBL has become an important enabler of resilience and value creation. ONE has been a pioneer in adopting digital innovations, continuously advancing digitalisation to forge new value propositions for their customers. At GSBN, we want to enable our Members such as ONE to reach their digitalization goals in the most scalable and robust manner. We look forward to further development within our ecosystem to reinforce the overall value of eBL for all of our Members .”

This milestone marks the second product ONE has adopted through the GSBN platform, building upon the successful implementation of Cargo Release. It is also the second DCSA member to collaborate with GSBN to reach its 100% eBL adoption commitment, following Hapag Lloyd’s announcement in April 2024.

ONE is one of four major Container Carriers that are issuing eBLs through GSBN (COSCO, OOCL, Hapag Lloyd, ONE). GSBN anticipates further collaboration with ecosystem partners, advancing the digitalisation of the maritime industry to simplify trade processes for all stakeholders.