Marcura acquires Shipdem, strengthening chemical tanker claims capability

Marcura has acquired Shipdem, a UK-based specialist in chemical tanker laytime and demurrage, from its parent company, Casper Shipping. The acquisition deepens Marcura’s capability in one of the most technically demanding tanker segments.

Shipdem brings proven expertise in chemical tanker demurrage, where operational complexity and contractual nuance demand deep technical knowledge and disciplined claims handling process. The team has built strong relationships within the chemical market, managing the full end-to-end claims process for traders and operators.

The acquisition follows HubSE in 2025 and continues Marcura’s investment in claims management capabilities across all major cargo types. HubSE’s self-service technology for tanker demurrage complements Shipdem’s fully managed service capability, providing end-to-end services that adapt to how customers operate.

“Customers need different levels of support depending on how they operate,” said Henrik Hyldahn, Group CEO, Marcura. “Our goal is to deliver that flexibility, whether through software that supports self-service or expert teams who manage the entire claims process. Adding Shipdem and their team strengthens our technical capability in chemical demurrage and reinforces the choice we offer to customers.”

Shipdem will be fully integrated into Marcura Claims, with the current team continuing to focus on chemical demurrage while contributing specialist knowledge across the wider organisation. Current Shipdem customers will benefit from complete continuity of service, now supported by Marcura’s global infrastructure, broader dispute expertise and ongoing technology investment.

“Marcura's focus on building comprehensive claims management capabilities aligns well with what Shipdem has built in the chemical tanker market,” said Michael Shakesheff, Group Managing Director, Casper Shipping. “Our customers will continue working with the same team they have relied on, now backed by Marcura’s global infrastructure and resources.”