Air Freight News

IAG Cargo launches new FORWARD.PLATINUM loyalty program for customers

Jul 09, 2020

Today IAG Cargo launches its FORWARD.PLATINUM loyalty program – a new scheme to reward customers with a revenue spend of €1.3m+ per annum. It joins IAG Cargo’s award-winning FORWARD.REWARDS scheme for SMEs, providing a natural progression for IAG Cargo customers as they grow.

FORWARD.PLATINUM membership is by invitation only and has been designed to provide bespoke incentives to IAG Cargo’s larger customers. Under the scheme, customers can redeem loyalty points for flights with British Airways and Iberia or against a choice of 250,000 hotels worldwide.
Matthew Gardiner, Head of Marketing and External Communications at IAG Cargo, commented:
“FORWARD.PLATINUM will enable IAG Cargo to keep rewarding its customers as they grow, providing a seamless transition from the gold tier of the award-winning FORWARD.REWARDS program.
“FORWARD.PLATINUM is designed with a greater level of customer personalization in mind. Our largest customers will now benefit from bespoke loyalty promotions tailored to their businesses.”
The new program will be available for members from today.

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