FIATA and Otonomi partner to bring cargo and Delay Insurance to freight forwarders worldwide

FIATA International Federation of Freight Forwarders Associations and Otonomi, Inc., an Insurtech provider specialising in cargo delay insurance, announced a strategic partnership to make best-in-class cargo and delay insurance solutions accessible to FIATA Members globally.

The partnership was formalised during the session "Unlocking Value with Emerging Technologies in Freight Forwarding" at the 2026 FIATA HQ Meeting in Geneva. As delays continue to disrupt logistics operations worldwide, the collaboration enables freight forwarders to better manage business interruption risks linked to delayed cargo, across air, ocean, and eCommerce parcel shipments.

FIATA Members can now access Otonomi's cargo delay solution directly on the official partnership page on the Otonomi website, where they can request a quote in seconds. By entering core shipment information, including Air Waybill or Bill of Lading details, Otonomi's proprietary algorithms evaluate potential delays across routes, carriers and schedules, generating a digital quote instantly, without paperwork or manual underwriting. Members can select their preferred delay trigger (from 3 to 24 hours) and coverage limit, with policy terms confirmed and issued digitally.

Dr Stéphane Graber, FIATA Director General, welcomed the announcement: "At FIATA, our mission is to connect the freight forwarding community with the tools, knowledge, and partnerships that help our Members thrive in an increasingly complex global trade environment. By offering FIATA Members access to a modern, digitally-driven cargo and delay insurance solution, we are helping them protect their business and their clients' cargo with greater ease and efficiency. This is exactly the kind of value-added collaboration that FIATA is proud to champion."

Yann Barbaroux, CEO and Founder of Otonomi, added: "Freight forwarders have long been underserved when it comes to protecting their business against cargo delays. Partnering with FIATA gives us the opportunity to change that at scale — bringing a solution that is instant, digital, and purpose-built for the realities of modern logistics to tens of thousands of forwarders worldwide. Delays are inevitable; being unprotected shouldn't be."

The unique programme covers sectors including perishables, pharmaceuticals, aerospace, critical automotive, life sciences, electronics, and e-commerce, serving the full spectrum of FIATA's global membership. Otonomi's platform handles all aspects of the insurance lifecycle such as quoting, policy issuance, and claims handling, while ensuring full regulatory and compliance oversight across relevant jurisdictions.