ECS Group signs groundbreaking TCM contract with JetSMART Airlines in South America

ECS Group has achieved a major milestone by signing a historic Total Cargo Management (TCM) contract with JetSMART Airlines, the leading low-cost carrier group in South America.

JetSMART Airlines operates under four national AOCs: JetSMART Airlines Chile, Colombia, Peru, and Argentina. The airline runs extensive domestic routes within each of these countries and international routes connecting them to each other and to Brazil, the U.S., Europe, and Asia.

This four-year partnership, commencing January 1, 2025, spans JetSMART Airlines’s operations across these four countries, marking the first-ever TCM contract in South America with a regional airline. JetSMART Airlines, a member of the Indigo Partners group, operates a modern fleet of A320 and A321 aircraft.

ECS Group will manage nearly 25,000 flights annually and significantly develop domestic markets for JetSMART Airlines’s four national AOCs.

Adrien Thominet, Executive Chairman of ECS Group, highlighted the significance of this collaboration: “This partnership is a landmark achievement for ECS Group. Being entrusted by JetSMART Airlines reinforces our reputation as a global leader in Total Cargo Management. It reflects our proven expertise, innovative digital solutions, and ability to deliver exceptional results across continents. We are proud to see airlines worldwide placing their confidence in our capabilities.”

ECS Group will establish dedicated commercial and operational teams in each country, all coordinated through its state-of-the-art control tower in San José, Costa Rica. Under the TCM contract, JetSMART Airlines will leverage ECS Group’s Total Cargo Expertise (TCE) to ensure unparalleled quality, safety, and security in cargo operations. In addition, JetSMART Airlines will benefit from ECS Group’s close collaboration with CargoTech, gaining access to advanced digital tools, including eBooking via CargoAI, capacity management, and revenue optimization platforms. These cutting-edge solutions will streamline operations, maximize efficiency, and enable JetSMART Airlines to optimize its cargo potential across domestic and international markets.

By focusing on high-demand commodities such as salmon, perishables, minerals, and mail services, this new venture positions JetSMART Airlines as a key player in strengthening South America’s cargo connectivity to global markets. This agreement also represents the first TCM contract outside Europe with a local airline, further cementing ECS Group’s position as a trusted leader in Total Cargo Management worldwide.