Dispatch Science launches DataBridge

Dispatch Science announced the launch of DataBridge, the company’s cloud-native integration platform as a service (iPaaS) that removes the technical and financial roadblocks that often prevent carriers from working with new shippers. DataBridge turns time-consuming, expensive integration projects into fast, manageable processes that carriers can own and scale – without relying on big IT departments or third-party platforms.

With e-commerce growth and supply chain digitization accelerating, shippers now expect seamless data exchange across multiple platforms and formats. But traditional integration approaches lock carriers into expensive development cycles, specialized consulting engagements, and lengthy implementation timelines that can stretch for months – forcing many to lose significant business opportunities as a result.

“We’re seeing an increase in situations where carriers are forced to walk away from profitable business because the cost and complexity of integration makes it impossible to work with new shippers," said Alex Proteau, Chief Technology Officer and Co-Founder at Dispatch Science. "We built DataBridge because we believe carriers should compete on service quality, not on who can afford the most expensive IT projects."

DataBridge gives carriers access to the same secure infrastructure and automation capabilities that larger players rely on – without the overhead. Hosted in Microsoft Azure’s cloud environment, it levels the playing field by delivering the security, transparency, and reliability that enterprise shippers demand. Even without a dedicated IT team, carriers can now offer a high-standard experience – instantly and seamlessly connecting to shipper systems and automating the exchange of orders, updates, and delivery documents.

The platform also supports a wide range of integration needs, from structured EDI transactions to simple spreadsheet uploads. It includes prebuilt templates, automated workflows, and a drag-and-drop workflow builder that lets teams customize processes without technical expertise.

One of DataBridge’s most impactful features is its ability to connect carriers and shippers in real time. Through its access to Dispatch Science’s core data and system activity, carriers can automatically trigger Internal System Actions (ISAs) – “if-this-then-that” automations that respond to events like barcode scans, driver updates, or delivery exceptions. For instance, if a package is scanned by the wrong driver, DataBridge can instantly reassign the order and trigger a notification. If a driver is running late, the shipper can be notified minutes before delivery – not hours afterward.

Whether a shipper sends thousands of electronic orders daily or uploads weekly Excel files, DataBridge automatically processes the information and integrates it directly into the Dispatch Science system.

In doing so, DataBridge delivers:

• The ability to win more business, faster – Carriers can connect with any shipper, regardless of technical setup, without custom development
• Dramatically reduced onboarding time – Prebuilt templates and automation accelerate even complex integrations
• Fewer IT headaches – No need for outside developers or expensive middleware
• Scalability without limits – Add new customers and trading partners as the business grows

“The logistics industry is moving toward a future where agility determines market leadership – and this level of real-time transparency will quickly become the new industry standard,” continued Proteau. “Once shippers experience it, they won’t go back. And DataBridge gives our customers the flexibility to act quickly, take on more business, and deliver the level of service today’s shippers expect.”