Air Freight News

Descartes’ study reveals 54% of supply chain and logistics operations are prioritizing automation to mitigate workforce shortages

Apr 15, 2024

Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, released findings from its study What Are Companies Doing to Survive the Supply Chain and Logistics Workforce Challenge? The study shows that 54% of the supply chain and logistics leaders surveyed are focused on automating non-value-added and repetitive tasks with technology to improve worker productivity in the face of notable workforce shortages, which underscores the many functions in supply chain and logistics that are routine and non-integrated, requiring manual intervention. To help drive productivity gains for labor workers, the top technology choices in the study were delivery route optimization (54%) and driver mobile productivity (45%) solutions. For knowledge workers, the top technology choice in the study was real-time shipment tracking (53%).

In addition to making technology investments to help combat supply chain and logistics workforce shortages, the study indicates companies are also adapting their recruitment and retention strategies and tactics. According to the study, hiring laborers (e.g., warehouse workers and drivers) and knowledge workers (e.g., planners, managers, analysts) were the top areas cited (54%) as having been altered the most to address workforce availability challenges. Study findings also revealed that working time flexibility (35%) and adopting the latest technologies (34%) were the top strategies for attracting workers, while on-the-job training and education compensation (35%) and higher pay (34%) were the top strategies for retaining workers.

“The workforce problem is pervasive, and the study confirms that most supply chain and logistics organizations have made changes to their operational, technology, recruitment and retention strategies to help combat the issue,” said Chris Jones, EVP, Industry at Descartes. “Based on the results of the study, we believe that employers should continue to invest and evolve to get the most they can from their existing resources and focus on more than money to hire and retain a capable workforce.”

The study’s results also showed that the strategies, tactics and technologies used by companies to address labor constraints vary by financial performance, growth, management’s perceived importance of supply chain and logistics operations, and by how successful employee retention programs are.

Descartes and SAPIO Research surveyed 1,000 supply chain and logistics decision-makers in late 2023 across three sectors: a) manufacturing, distribution and retail; b) carriers; and c) logistics services providers. The goal was to understand what supply chain and logistics organizations are doing to improve worker productivity, attract and retain employees and find alternate labor sources to mitigate workforce challenges today and in the future. Respondents were based across nine European countries, Canada and the United States, and held Owner, C-Suite, Director and Manager-level positions in their respective organizations. For the full report, read What Are Companies Doing to Survive the Supply Chain and Logistics Workforce Challenge?

Similar Stories

https://www.ajot.com/images/uploads/article/A56E8632-0786-4B75-9622-D25C2DD3BB61.jpg
NetLogistik wins partner leadership award from Blue Yonder
View Article
https://www.ajot.com/images/uploads/article/BlueBoxCargo.png
BlueBox Systems introduces BlueBoxCargo: The ultimate cargo tracking solution
View Article
https://www.ajot.com/images/uploads/article/Priority_Cargo_Network.jpg
Worldwide Project Consortium and Priority Cargo Network members gathered in Rotterdam
View Article
https://www.ajot.com/images/uploads/article/Movu_Robotics_and_STAMH_Group.jpg
Movu Robotics and STAMH Group: stronger together in Southeastern and Central Europe
View Article
BUILDINX to bring industry giants and start-ups together

INNOVATIONS FOR LOGISTICS PROPERTIES will be held at Messe Dortmund Exhibition Centre between 19 and 21 November 2024 and is set to be a superb buyer-meets-seller forum, bringing together start-ups…

View Article
Maersk recognized as a ‘leader’ in the Gartner Magic Quadrant

A.P. Moller - Maersk (Maersk) has been recognized as a Leader in the 2024 Gartner Magic Quadrant™ for Third-Party Logistics (3PL) report.

View Article