Cleo charts the future of supply chains with AI-native orchestration, automation and integration

Cleo, the global leader in supply chain orchestration solutions, today unveiled the most powerful release to date of its Cleo Integration Cloud (CIC) platform, which is currently in use by thousands of logistics, manufacturing, distribution, and retail customers throughout the world.

Featuring a host of AI-driven capabilities, CIC gives businesses the ability to outsmart supply chain disruptions by choreographing digital B2B processes and leveraging real-time data and agentic solutions for proactive decision-making.

The latest release of CIC comes at the perfect time: Today’s supply chains need help -- and fast. Supply chain disruptions rose 38% in the past year. Pandemic aftershocks, geopolitical instabilities, cyberattacks, and climate-induced logistics crises are revealing the weaknesses in supply chains created by outdated, siloed systems, disconnected teams, and manual processes. These weaknesses are impeding companies’ agility, visibility, and growth.

“Utilizing legacy technology and services for modern supply chains creates friction that has resulted in poor customer experience, lower margins, and lack of growth. Organizations have data and process silos, gaps in visibility, and too much dependency on manual work,” said Mahesh Rajasekharan, President and CEO of Cleo. “Cleo’s AI-native approach erases the friction not just by consolidating processes and connecting data end-to-end, but also by seamlessly choreographing all of it, in real-time, through Cleo’s market-leading supply chain orchestration solutions.”

Cleo Integration Cloud: Why It’s a Better Approach

At the heart of this release is Cleo’s unique ability to not just integrate and automate supply chain processes, but to orchestrate them end-to-end with context. This capability facilitates synchronization of business processes, data, and decisions across every link in a supply chain: suppliers, manufacturers, logistics providers, distributors, and customers. Cleo’s trailblazing approach also is opening the way for truly intelligent and agile supply chains, where businesses will soon gain predictive visibility, proactive anomaly detection, and prescriptive decision-making support.

Building on Cleo’s many years of supply chain integration and automation leadership, here are a few new noteworthy capabilities:

Intelligent Error Resolution of Supply Chain Orchestration Flow

Smart classification and exception management capabilities empower any user to rapidly identify errors, determine root cause, and easily resolve issues using AI-powered resolution recommendations.

- Faster issue identification, investigation and resolution.

- Reduced internal and customer escalations.

- Full-team empowerment with no more IT bottleneck.

- Applies across all orchestration flows, including API and EDI transactions, database integrations, mapping and connectivity issues.

No-Code Trading Partner Onboarding

Enable trading partner setup time in minutes through AI-assisted schema detection, mapping and profile generation, alongside autonomous testing and validation.

- Accelerate the time to value.

- Eliminate manual data mapping.

- Trade with thousands of trading partners within days.

Relationship Management

Proactively manage trading partner relationships and supply chain commitments through deep visibility and scorecards. Detect anomalies, identify risks early, and take proactive, data-driven actions to ensure a smooth-running supply chain.

- Real-time performance health checks and industry benchmarking.

- Continuous monitoring with early warnings to prevent business disruptions.

- Revenue tracking with context-rich supply chain insights.

Cleo InvoicePay™

Embedded invoice financing for faster access to cash and capital without waiting on customer payment terms. Customers stay in control with the liquidity they need to fuel operations, innovation and growth without changing existing trading partner contracts.

- Gain immediate access to cashflow tied up in receivables.

- Financing scales with sales volume (more invoices = more liquidity).

- Fast underwriting and funding processes.

Cleo: Charting the AI-Powered Future of Supply Chain Orchestration

Cleo is shaping a future where supply chain-driven companies will enjoy an autonomous, adaptive supply chain, one that senses, reasons, and responds to change with absolute precision and speed. Through prescriptive analytics, intelligent scorecarding, predictive anomaly detection, and executive dashboards, Cleo is empowering companies to outsmart disruptions.

By embedding AI in every experience, from trading partner onboarding and ERP / TMS integration to decision-making and optimization, Cleo is setting the stage for intelligent supply chain orchestration to proactively manage disruptions and drive growth.

“At Cleo, we’re not just connecting the businesses that make up our customers’ digital ecosystems, we’re empowering people to achieve more through agentic integration and AI-powered supply chain solutions,” Rajasekharan said. “Cleo Integration Cloud is fast becoming the brains of the modern supply chain: always-on, context-aware, continuously adapting, and autonomous. This is how the next generation of supply chains and supply chain operators will succeed.”