Austrian Post has selected INFORM’s yard management system for their parcel network

INFORM will deliver their market-proven Syncrotess YMS to ten Austrian Post sites enabling them to digitalize and optimize their yard operations driving down costs and increasing productivity.

Markus Sekula, Austrian Post Project Manager at INFORM’s Terminal & Distribution Center Logistics Division, added, “In addition to delivering our proven YMS, we have started adding new features, following the customer’s clear, future vision of digitized yard operations to further enrich the solution for Austrian Post.”

New features that have or will be added to the solution include a new mobile application for gate and driver operations, the implementation of time slot management (appointment system), and a rules engine adding another level of decision-making support within the system to only name a few.

Dr. Eva Savelberg, Senior Vice President at INFORM’s Terminal & Distribution Center Logistics Division, commented, “It is exciting to see our YMS selected by another national post and parcel operator building on the success we’ve fostered with both Swiss Post and DHL Parcel UK.”

Savelsberg continued, “Many YMS solutions are generic, while ours has very specialized features for post and parcel operators, allowing them to drive strong ROI in an even shorter period of time when compared to general YMS solutions.”

In preparation for Austrian Post’s YETI project, they were looking for a new proven solution for the management of their logistics center yards. After working with a university of applied sciences that conducted a deep YMS market research study, they launched a tender with their specific requirements, including recording of movements with the yard, digital mapping of resources to drive operational transparency, a single solution for use across their operational areas, and a solution that could be adjusted to meet their unique processes.

Andreas Brenner, YETI Project Manager at Austrian Post, commented, “INFORM was ultimately selected because of the combination of their team’s rich experience and their YMS being a proven solution already in use with other national post and parcel operators.”

INFORM commenced the project in March 2022 and successfully delivered the pilot site in May 2022. In September 2022, the first new feature was delivered, completely modernizing the way gate operators engage with the system via mobile devices instead of a more traditional PC user interface.