Air Freight News

Asendia USA and DPDgroup partner to offer e-commerce parcel delivery services from the USA to Europe via the DPDgroup delivery network

Jan 04, 2022

Asendia USA, the nation’s leader in international parcel and mail services, is pleased to announce its partnership with DPDgroup to offer US-based online retailers e-commerce parcel delivery services to Europe via the DPDgroup delivery network.

Asendia, the joint venture between La Poste and Swiss Post, brings together logistics excellence and smart technologies to support e-commerce businesses to grow internationally. Strategically located in 17 subsidiaries worldwide, Asendia offers e-PAQ — their specialist range of international packet and parcel services designed for online retailers. As part of La Poste Groupe, Asendia and DPDgroup have come together to build a premium service level, e-PAQ Elite, powered in Europe by DPD, designed for USA retailers who are expanding into Europe.

As Europe’s largest parcel delivery network, DPDgroup is uniquely positioned to provide a flexible and user-friendly service for both etailers and online shoppers. This solution is being offered in the US as part of Asendia USA’s e-PAQ Elite service, the fastest and most comprehensive delivery experience of the Asendia e-commerce range. With e-PAQ Elite, powered in Europe by DPD, online retailers have access to delivery into the largest European e-commerce markets (France, Germany, Ireland, Netherlands, Spain, UK) in 3-5 business days. The solution is fully available and some top e-commerce brands have already been onboarded during the pilot phase.

Both Asendia USA and DPDgroup recognize that today’s online shoppers expect rapid delivery with multiple options. Through this partnership, Asendia USA and DPDgroup help etailers give consumers the customer experience they demand. DPDgroup’s comprehensive range of services and features are meant to make life easier for both the etailer and the shopper. Among these are Predict and myDPD, two industry-first digital functionalities designed for consumers. Predict offers shoppers the benefits of advanced notifications, 1-hour window, live-tracking, delivery rescheduling, and sustainability. myDPD is a portal that consists of a website and an app and offers consignees/shoppers a unique digital experience. With myDPD, shoppers can track parcels live, manage their delivery on any device, keep up to date on every important step of delivery, receive customized messages, find assistance easily, and even rate their delivery experience.

“This new service is a fantastic opportunity to enlarge the Asendia USA service range. The cooperation between Asendia and DPDgroup will enable US e-commerce companies to seamlessly access the DPD Predict Service from collection in the US to delivery to the overseas recipient. Our US customers will now be able to offer shoppers a faster service at a cost competitive price point,” says Robert DiVincenzo, CEO, Asendia USA.

“We’re excited to be offering the e-PAQ Elite Powered in Europe by DPD solution which provides predictability and reliability for consumers in Europe — this is a critical expectation by shoppers as part of the final-mile delivery experience,” says John Walsh, Asendia USA’s VP of Sales for the new solution. “The DPD Predict functionality gives the recipient flexibility to manage the delivery experience at their convenience. Its goal is a successful, convenient delivery that benefits both the shipper and consignee.”

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