Arvato becomes Montblanc’s new logistics partner for global fulfillment

Montblanc, has chosen Arvato as its new logistics partner for global fulfillment operations. The collaboration marks another milestone in Arvato’s growing portfolio of global brand clients and underscores the company’s capability to deliver excellence in quality, speed, and customer experience.

Arvato’s site in Düren (Germany) will manage Montblanc’s warehousing and fulfillment operations, serving as a centralized hub for global distribution. From there, shipments to more than 60 countries will be managed via road and air freight. With same-day shipping capabilities and close proximity to major airports, Arvato ensures fast and reliable delivery that meets the high expectations of Montblanc’s discerning customers.

The logistics concept combines a one-stock omnichannel setup for B2B and B2C with advanced automation, paperless workflows, and real-time visibility across all channels. By integrating these systems, Arvato achieves exceptional stock accuracy and efficiency – key pillars for maintaining Montblanc’s premium service standards worldwide.

To further enhance the brand experience, Arvato provides value-added services (VAS), performed by a specially trained team, ensuring that each item is handled with the utmost care and precision to meet Montblanc’s standards of craftsmanship and excellence.

“We are very proud to start the partnership with Montblanc, combining operational excellence and precision with a clear focus on the best customer experience along the entire shopping process,” said Julia Börs, Member of

the Board at Arvato. “Luxury brands expect perfection at every step of the process and we have designed a solution and built a team to ensure precisely these requirements are also met in the supply chain.”

Following the already successful go-live of B2C operations, the B2B integration is set for July 2026, completing a fully harmonized logistics setup for Montblanc’s global business. The partnership is based on a strong cultural fit, close collaboration, and a shared commitment to delivering exceptional customer experiences.

“Montblanc is proud to partner with Arvato to strengthen its delivery of seamless, high-quality experiences to customers at every single touchpoint. Finding the right logistics solution is important to elevating our client-centric approach, ensuring continued excellence in execution from reliability to flexibility, from speed to delivery,” says Sebastien Vinet, International Supply Chain Director at Montblanc.