Air Freight News

ANA awarded 2024 APEX World Class Airline

Nov 01, 2024
  • For the first time, ANA has been awarded the APEX World Class rating, the organization's highest honor.
  • ANA is one of the only 10 airlines globally to earn the prestigious World Class designation.

All Nippon Airways (ANA), achieved its first 2024 APEX World Class award. This prestigious award, presented by North America-based APEX, one of the world's largest airline industry associations, recognizes airlines excelling in safety, service, sustainability and health control initiatives through a comprehensive audit. This year, only 10 airlines worldwide earned this distinction.

APEX World Class status is determined by expert onboard audits, customer evaluations, recognizing the world's highest quality airlines in safety, security, well-being, sustainability and service quality. ANA earned high marks for its safe and clean in-flight environment, contributions towards understanding a sustainable society and high-quality customer service.

"We are honored to receive this prestigious rating from APEX as it reflects ANA's dedication and commitment to provide an exceptional travel experience for our passengers," Keiji Omae, Executive Vice President, Customer Experience of ANA, said. "Being named among such a select group is a proud moment for our team and motivates us to continue striving for excellence."

APEX Group CEO Dr. Joe Leader comments, "All Nippon Airways (ANA) exemplifies a harmonious blend of cutting-edge technology and the deeply rooted principles of Japanese hospitality, earning its place among APEX World Class airlines. ANA's relentless pursuit of perfection, from the seamless integration of smart cabin technology to the personalized 'Omotenashi' service, redefines the passenger experience. Their leadership in sustainability, including groundbreaking biofuel initiatives and progressive waste-reduction strategies, sets them apart as a global innovator. As a new star added to the Top 10 airlines in the world this year, ANA fully embraces the values of APEX World Class by YATES+."

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