TrusTrace’s One Retail Hub gains traction as fashion brands build shared infrastructure for supply chains

TrusTrace, whose enterprise platform helps the world’s leading fashion brands capture, validate, and act on supply chain traceability data, today announced strong early traction for One Retail Hub, its free industry infrastructure for supply chain compliance. Seven weeks after launch, brands are seeing average time savings of 70% on compliance reporting, as the platform eliminates fragmented, retailer-by-retailer data requests that have long strained sustainability teams.

As mounting regulatory obligations, from HREDD and CSRD to EUDR, force brands to demonstrate supply chain accountability across multiple retail relationships simultaneously, One Retail Hub provides shared digital infrastructure to meet those requirements without rebuilding compliance responses from scratch for every retailer. Built in collaboration with seven leading retailers, including Zalando, Boozt, ASOS, and ABOUT YOU, the platform enables brands to complete a single unified assessment and share it instantly across all participating retailers – free to access for brands of all sizes.

“One Retail Hub is exactly what the industry needs. The interface is intuitive, and the AI's ability to draw directly from your existing compliance documentation means you're working from a single source of truth rather than rebuilding answers from scratch each time,” said Fanny Ekholm, CSR Manager, Didriksons.

“Alignment is the way forward to streamline Human Rights and Environmental Due Diligence across the apparel and footwear industry. One Retail Hub is a great response to that,” said Charlotte Risskov Kræfting, Sustainability Reporting and Communication Responsible, ECCO. “The answers to compliance questions already exist in your documentation. One Retail Hub's AI finds them for you rather than asking you to reconstruct them from scratch. That is what makes this a genuine time-saver and why adoption feels intuitive rather than effortful.”

Immediate Efficiency Gains

One Retail Hub operationalizes the Retailer Brand Due Diligence Questionnaire, a unified HREDD self-assessment framework informed by OECD guidance and developed collaboratively with expert guidance from Cascale and Fair Wear. The platform's rapid uptake underscores how shared digital infrastructure can address industry-wide challenges more effectively than fragmented, proprietary solutions.

“By working directly with brands and retailers, we’ve created a platform that streamlines and strengthens due diligence. One Retail Hub consolidates information in one place, makes smarter use of data brands already hold, and meaningfully reduces administrative effort. It’s a strong example of how effective collaboration can deliver a smoother brand experience and drive better alignment across the industry,” said Jodie Leek, Head of ESG, ASOS.

This efficiency stems from the platform’s four integrated capabilities:

• Unified Assessment Framework – A single standardized questionnaire that consolidates requirements across multiple retailers, eliminating redundant reporting

• AI-Assisted Completion – Advanced AI analyzes existing documentation to auto-populate responses, reducing completion time from 3-4 weeks per retailer to just 4-6 days

• Instant Multi-Retailer Sharing – Complete once and share instantly with any participating retailer

• Gap Analysis & Improvement Guidance – Real-time scoring with tailored recommendations that transform compliance data into improvement roadmaps

Accelerating Industry-Wide Progress

The platform's early success signals a broader industry shift, from fragmented compliance requirements to shared digital infrastructure that benefits the entire ecosystem. As regulatory pressure intensifies globally, standardized tools like One Retail Hub provide the scalable foundation for meeting compliance obligations efficiently while driving meaningful improvement.

“One Retail Hub is enabling a total transformation of the fashion ecosystem when it comes to data,” said David Reiner, Ethical Sourcing Lead at Zalando and Project Manager for One Retail Hub. “By making this easily accessible, free of cost, we ensure that progress isn't a competitive advantage, but a shared industry standard. The early adoption validates that the industry was ready for this infrastructure shift.”

With strong early momentum established, TrusTrace and participating retailers encourage all fashion and footwear brands to join One Retail Hub. The platform is free to access, with onboarding support available to brands of all sizes. Brands looking to extend their compliance work into deeper supply chain traceability and upstream supplier engagement can connect One Retail Hub to TrusTrace’s full enterprise platform.

“One Retail Hub demonstrates what’s possible when industry leaders invest in shared infrastructure rather than proprietary solutions. By building a unified platform for HREDD data exchange, we’re eliminating the duplicative reporting burden that has strained suppliers and brands alike, especially SMEs. The early adoption we’re seeing proves the market is ready for standardization, and everyone can benefit from this, completely free of charge,” said Hrishikesh Rajan, CGO and Co-Founder of TrusTrace.