Rick MacDonald to drive future development of North American Retail business at DHL Supply Chain

DHL Supply Chain, the Americas leader in contract logistics and part of Deutsche Post DHL Group, has appointed Rick MacDonald as President, Retail Sector in North America. As a member of the North American Board of Directors, MacDonald will oversee the strategic development of this key sector and strengthening the company’s positioning as an employer and provider of choice in the United States and Canada. DHL Supply Chain works with many of the leading brands in retail verticals such as grocery, specialty retail, returns, store delivery, beverage and omnichannel solutions. It provides fulfillment and transportation solutions which minimize complexity, increase flexibility, improve service levels to store fronts, optimize capacity and inventory, and enable e-commerce, enhancing overall consumer experience.

“DHL Supply Chain has established itself as the leading supplier of third-party logistics services to the retail sector thanks to a culture of operational excellence and the consistent service and productivity enhancements that we deliver for our customers,” said Scott Sureddin, CEO, DHL Supply Chain North America. “Rick has played a central role in building DHL’s highly effective and technology-driven operational platform that serves the North American retail supply chain today, and I believe that he is perfectly positioned to lead the sector to new heights of performance and customer satisfaction.”

Rick MacDonald has over 30 years of distribution and transportation experience in both the United States and Canada. He has led over a hundred new business start-ups across a variety of industry verticals including retail, consumer goods, and automotive. He joined DHL Supply Chain in 2006. For the last decade, as VP, Retail, DHL Supply Chain North America, he has been engaged in leading a significant portion of the company’s retail growth strategy, including overseeing projects to further optimize customers’ distribution and transportation activities through automation and mechanization and incorporating e-commerce strategies. Retail has been on the frontline of DHL Supply Chain’s significant investments in emerging technologies.

“I am excited about the opportunity to lead the team of talented and highly engaged associates that deliver success for our retail customers every day in North America,” said Rick MacDonald, President, Retail, DHL Supply Chain North America. “As well as generating additional value and savings for our customers through efficient operations, continuous improvement initiatives, and the targeted deployment of new technologies, we will continue to focus on helping them improve the resilience and environmental impact of their supply chains. I look forward to working closely with our retail customers to achieve sustainable and profitable growth in this market.”