KLN wins Arcelik Hitachi Hong Kong contract for repair hub setup and aftersales services

KLN Logistics Group Limited has announced a new partnership with Arcelik Hitachi Home Appliances Sales Hong Kong Limited (‘AHHK’) to support its aftersales logistics and repair hub setup in Hong Kong. This collaboration strengthens KLN’s position in delivering tailored, high-performance logistics solutions for global home appliance leaders.

Under the agreement, KLN will manage the setup of repair hub facilities, warehousing operations, aftersales delivery, installation and One Bell services for AHHK’s consumer products. KLN is serving the Hitachi workshop and warehouse parts area with 15,000 square feet, while handling 800 aftersales service delivery orders per month. This partnership builds on KLN’s proven expertise in scalable, tech-enabled logistics for multinational clients.

Samuel Lau, Managing Director - Integrated Logistics of KLN, said, “We are honoured to be selected by Arcelik Hitachi Hong Kong, a global leader in the home appliance industry. This partnership reflects our shared commitment to excellence, agility and digital transformation in supply chain management.”

Eiji Taninaka, Managing Director of Arcelik Hitachi Hong Kong, said, “An efficient and responsive supply chain is vital to the success of the electronics and home appliance sector. KLN’s logistics expertise and regional strength will empower our distribution network to deliver exceptional aftersales support, ensuring customers in Hong Kong receive timely services and dependable solutions.”

This partnership reinforces KLN’s role as a trusted logistics partner to global enterprises seeking operational excellence, digital integration and sustainable growth.