Air Freight News

IAG Cargo named as one of UK’s Top Employers

Jan 18, 2024
  • Top Employers Institute has named IAG Cargo as a Top Employer for 2024
  • The Top Employer Institute is the global authority on recognizing excellence in people practices.
  • The Top Employers Institute program certified IAG Cargo based on its excellent HR policies and people practices

IAG Cargo, the cargo division of International Airlines Group (IAG), has been recognized as a Top Employer in the UK. Reflecting the company’s ongoing commitment to the development and wellbeing of its people, through a progressive, ‘people-first’ approach.

The Top Employers Institute conducts a rigorous process exploring a company’s policies and practices with 20 topics including People Strategy, Work Environment, Talent Acquisition, Learning, Diversity, Equity & Inclusion, and Wellbeing among others.


IAG Cargo’s commitment to its people and robust programs enabled it to be selected among other significant organizations. One initiative is a new learning and development series the business introduced, “Leading the Way”, that is designed to energize all employees across the business on IAG Cargo’s vision, mission, values, and customer essentials; over 500 employees from 13 countries attended the program in person in 2023. The business also introduced initiatives such as ‘Power hours’, inviting employees from various departments to share knowledge bites, contributing to the upskilling of their colleagues across the business.

In the last year, IAG Cargo has devoted resources to learning and development, including opening a new learning hub at its London HQ, introducing a global digital training platform, alongside a program called CoLAB designed to hear and capture the ideas of employees in an open forum, creating a sense of belonging within the business.

Caroline Andrews, Chief People Officer, IAG Cargo, said: “We are incredibly proud to be named as a Top Employer 2024 as a business dedicated to supporting our employees and fostering a purpose-driven business. A company’s culture greatly influences its employees’ work experiences and is a crucial component of empowering employees to be inspired and bring their curious minds and determined attitudes to work.

As a global business that operates 24/7 throughout the year, we could not be successful without a remarkable group of employees.”

In addition to the programs and learning initiatives implemented at IAG Cargo, the business introduced a complimentary 24-hour gym at its London Heathrow campus, established a mental health first aider program, and opened a brand-new canteen that provides delicious and nutritious meals –working to create an office environment that is supportive and motivating.

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