DHL eCommerce announces new CEO for the Americas

DHL eCommerce has announced a key leadership transition within DHL eCommerce Americas. Scott Ashbaugh, currently Chief Commercial Officer will assume the role of Americas CEO, effective July 1, 2025. This follows the retirement of Lee Spratt, which will take effect on December 31, 2025. Ashbaugh will be based at the Americas headquarters in Weston, Florida, reporting directly to Pablo Ciano, CEO of DHL eCommerce, and will serve on the eCommerce Global Management Board.

With more than 16 years of experience at DHL, Ashbaugh has held various leadership roles. Before transitioning to the revenue side as Chief Commercial Officer, he spent over a decade overseeing Operations across both the Domestic and International networks. His extensive knowledge of the inner workings of DHL’s delivery systems has been instrumental in driving the company’s commercial success in the competitive e-commerce landscape.

“I’m very pleased to have Scott at the helm of our Americas operations, a market of strategic importance for our customers and the growing e-commerce sector,” said Pablo Ciano, CEO of DHL eCommerce. “Scott has been a vital contributor to our success, and I am confident he will effectively lead our division’s growth strategy while empowering our talented leaders and employees to deliver reliable, affordable and sustainable services to our customers. At the same time, I would like to express my gratitude to Lee, whose unwavering commitment, passion, and leadership have been instrumental to the business's success.”

“DHL eCommerce is a very special place. This community of dedicated experts has embraced change year after year, consistently producing an outstanding shipping experience at a market-leading price,” said Scott Ashbaugh, CEO of DHL eCommerce, Americas. “It is a real privilege to lead this team in the next chapter of our growth, where we will continue to develop our skills and attack opportunities head-on.”