CSX joins FRA close call reporting system

CSX announced that it is joining the Federal Railroad Administration’s Confidential Close Call reporting System (C3Rs), as part of its commitment to working together to keep its employees and communities safe.

Also see Norfolk Southern joins FRA close call reporting system

“CSX is fully committed to a positive employee experience, and that includes ensuring every employee feels safe in our work environment,” said Joe Hinrichs, CSX president and chief executive officer. “Like every aspect of our ONE CSX culture, our focus on safe behaviors must be shared by all employees. Across our entire network, we are continually delivering coaching to ensure we are protecting ourselves, our teammates and our neighbors; complying with laws and regulations; and speaking up about safety concerns. The safety of our employees and the communities we serve will always be our top priority.”

The FRA’s Confidential Close Call Reporting System will supplement CSX’s already robust employee safety reporting programs. The company has multiple initiatives in place through which employees can anonymously report safety concerns or potentially unsafe conditions, without fear of reprisal. The programs offer various options for submitting information to make it convenient for employees – including email, voicemail and webforms.

CSX acts promptly to address the information submitted through its existing employee safety reporting programs. Changes are made where applicable, and details of incidents that could have resulted in life-changing events are often leveraged by the company to implement modifications to training or the work environment.