Air Freight News

Cargo Spectre introduces dimensioner industry’s best warranty

May 05, 2022

Cargo Spectre, a global leader in the automated freight dimensioner industry, offers a standard five-year warranty covering all dimensioning components and equipment. 

The warranty is the dimensioning industry's first. It covers all hardware maintenance and replacement services for any Cargo Spectre parts causing a slowdown in a shipping or logistics facility. If the sensors in a Cargo Spectre system need replacement over time or the computer hardware starts to go bad, the company will repair or replace it quickly at no charge.

"Uptime is critical to our customers," said Cargo Spectre CEO Jason Joachim. "A business that relies on dimensioning systems can lose a lot of money if the system goes down and takes longer than a day to get back up and running." 

"The benefit of this industry-leading warranty to our customers is that your Cargo Spectre automated dimensioning system will experience little to no downtime for at least the first five years of operation, even if you operate the system 24/7 with a high volume of freight," he added.

Any new features introduced within five years of a Cargo Spectre purchase will also be included throughout the lifetime of the warranty. The warranty is even applied to month-to-month clients.

"Our clients love our warranty because it eliminates downtime, eliminates maintenance costs, improves system reliability, makes budgeting easier, and ensures the product quality that any customer should expect," Mr. Joachim said. "These potential savings can easily add up to tens of thousands of dollars over the lifetime of our warranty compared to the costs racked up by our competitors over the same period."

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