Cargo iQ welcomes PACTL as newest ground handling member

Cargo iQ welcomes Shanghai Pudong International Airport Cargo Terminal CO., ltd (PACTL) as its newest member.

PACTL serves more than 70 airlines and over 300 forwarders, handling over two million tons of cargo in 2024, with the membership meaning Cargo iQ will add another ground handler to its ranks.

Through this membership, PACTL aims to deliver improved service reliability, enhanced tracking capabilities, and optimized supply chain management to its stakeholders, all through Cargo iQ’s standardized processes and performance metrics.

"I foresee that both PACTL and the wider Cargo iQ membership will benefit from this addition," said Marie Seco-Köppen, Executive Director, Cargo iQ.

"By joining Cargo iQ, PACTL is demonstrating its commitment to operational excellence and customer satisfaction; it can use the performance management standards across the airlines they serve and regulate their own performance through transparent metrics.”

PACTL’s facilities are designed to handle a wide range of cargo, including perishables, pharmaceuticals, and e-commerce shipments.

“Joining Cargo iQ marks a significant milestone in our ongoing journey toward greater transparency, efficiency, and collaboration across the global air cargo industry,” said Carsten Hernig, Deputy General Manager VP Sales & Marketing and Production, PACTL.

“As a neutral cargo terminal operator, we are proud to align with international standards that promote measurable quality and accountability. This membership not only strengthens our service commitment to our customers and partners but also empowers us to contribute more actively to shaping a smarter and more connected airfreight future."

Cargo iQ’s bi-annual working group will take place from 25 to 26 of June, an event where members will explore how industry standards can facilitate efficiency in air cargo.