Aerios announces Berry Aviation as its next customer for the Carrier App

Aerios has announced a new partnership with Berry Aviation. With the implementation of Aerios’ Carrier App, Berry has replaced legacy technology and significantly improved its quoting speed, accuracy, and operational visibility.

Air cargo charter remains highly reliant on legacy systems and manual workflows, which can create bottlenecks and introduce manual errors, particularly in fast-moving domestic markets where response time directly impacts revenue. By replacing a legacy system with Aerios’ Carrier App, Berry Aviation has seen a dramatic improvement in response times to client requests, as well as improved workload efficiency.

With a fleet of 9 Embraer EMB 120 Brasilia cargo aircraft, the company implemented Aerios’ system to modernize its quoting and commercial functions, replacing a system developed in the early 2000s. Generating quotations from the previous platform was time-consuming, with lengthy manual calculations and limited access to historical data and quotations.

The new system sits directly within Berry Aviation’s charter sales workflow and enables its team to generate quotes significantly faster, reducing response times and increasing customer satisfaction – all crucial elements of working in time-critical environments such as the automotive market. The system also introduces structured data tracking and reporting, allowing management to instantly access insights, including top customers by revenue, conversion rates, and key routes and pricing metrics. This replaces previously manual, time-intensive reporting processes.

Since the introduction of Aerios’ Carrier App, Berry Aviation has seen measurable performance improvements:

Quote response times have been reduced by more than half, from 5–6 minutes to around 2 minutes

Duplicate quote requests can now be generated in seconds, compared to several minutes previously

Key pricing metrics are surfaced at the point of quotation, enabling team members to tailor each quote more effectively

“Aerios is honestly a game-changer,” said Chris Alexander, Cargo Sales and Flight Control at Berry Aviation. “We are in the early stages, and it has already reduced the time it takes to provide our customers with quotes by 50%. It is so efficient and easy to use, and the best part is the fact that it can easily be customized to fit our needs.”

In the highly competitive US on-demand market, where speed and consistency determine win rates, the use of Aerios’ Carrier App by both GTA Air and now Berry Aviation signals a broader shift towards modernization for the market.